Now Launching TWC TV for PC – in Beta
Have you ever been sitting at your computer and thought “man, I would love to watch streaming TV on my iPad, but I don’t want to stand up and walk all the way to the other side of the room to get it?”...
View ArticleMore Fried Fiber-Optics: Anatomy of an Outage in Queens
As some of you may recall, we had a decent-sized outage in Bayside, Queens, NYC last week. It wasn’t catastrophic – affected maybe 10,000 customers – but it was big enough to be worth mentioning on...
View Article“Disney Junior” Programming Gets Its Own Channel
While it’s not unusual for TWC to add a new channel to its lineup, it’s not every day that we launch a brand new channel. Today, we are launching Disney Junior: The Channel, which is now available...
View ArticleSlow Internet: Not as Simple As You Might Think
It’s really frustrating when your Internet slows down. Streams break and buffer over and over, and stuff seems to take FOREVER to download. And it’s only normal to complain to your cable company about...
View ArticleSpring Cleaning Means Squirrel Damage for Time Warner Cable
No matter where you live April is a time when many of us do our spring cleaning, both in the inside of our homes and outside on our yards and landscaping. Time Warner Cable (TWC) does its own spring...
View ArticleOur Customers Can Use HBO Go on Roku, Xbox, and Samsung Smart TVs
It’s a big week for us here at Time Warner Cable. Believe it or not, we really, really do want our customers to enjoy the content they love on as many devices as possible. We take the “any content, any...
View ArticleWe’ve Got a New, Updated Guide Coming to a Cable Box Near You
Have you noticed a big change to the on-screen Guide on your Time Warner Cable digital cable box? If not, you soon will. Time Warner Cable is in the process of launching a new, upgraded Guide on our...
View ArticleTechnology Build-Out Fosters Business Connectivity, Innovation
This past July, CNBC released its America’s Top States For Doing Business, recognizing business prize innovation, nurturing new ideas and building the infrastructure to support them. While it may be...
View ArticleOur Data Center, Minus the Data
We’re building a new data center in Charlotte, NC to process the phone, broadband, and video that makes up so much of our customer’s lives. I took a tour of it a few weeks ago, and took a bunch of...
View ArticleNew Version of TWC TV App for iPad Allows You to Watch On Demand Content
Not every app update is a big deal – usually it’s just a few bug fixes, stability upgrades, adding some channels here and there. This one is different. Today, we’re launching a new version of our TWC...
View ArticleVideo: How to Adjust the Settings For Your TV and Cable Box
It’s tax season, and with tax season can come a sweet, sweet refund check. With a refund check can come a splurge – like a new TV. My parents got a new TV a few years ago, and didn’t bother to adjust...
View ArticleGiving “Game of Thrones” Fans the Royal Treatment
Who wouldn’t want to be treated like a king or queen? In partnership with HBO, Time Warner Cable is giving its customers the royal treatment as we get ready for the season premiere of Game of Thrones...
View ArticleWe’re Converting Analog Signals to Digital Across The New York Region
If you live in Mount Vernon, Staten Island, or Bergen County, N.J., you may have gotten a letter from us announcing that we’re transitioning from analog channels in the Basic TV package to an...
View ArticleNow Launching TWC Community Support Forums
Did you know that we have a specific section of the Time Warner Cable website for customer feedback — including a place where you can request specific TV channels? It’s true – just follow this link,...
View ArticleCheck Out Our New TWC Media Campaign
The advertising side of our business – Time Warner Cable Media – has launched a new campaign called “That’s how.” The multimedia campaign is designed to help raise awareness to our ability to help...
View ArticleWe’re Beta-Testing a New Digital Channel Lineup in Syracuse
This is a big deal for us, and a sign of things to come. The new lineup makes it easier for customers to find the channels they want to watch by grouping channels together by themes. So, in the case of...
View ArticleTime Warner Cable Breaks Ground for National Data Center West Project
The last time you watched the TWC TV™ app on your smart phone, or connected to our TWC Community Wi-Fi network, or even checked your bill online, did you ever stop and wonder – “How does Time Warner...
View ArticleTechnology Build-Out Fosters Business Connectivity, Innovation
This past July, CNBC released its America’s Top States For Doing Business, recognizing business prize innovation, nurturing new ideas and building the infrastructure to support them. While it may be...
View ArticleOur Data Center, Minus the Data
We’re building a new data center in Charlotte, NC to process the phone, broadband, and video that makes up so much of our customer’s lives. I took a tour of it a few weeks ago, and took a bunch of...
View ArticleNew Version of TWC TV App for iPad Allows You to Watch On Demand Content
Not every app update is a big deal – usually it’s just a few bug fixes, stability upgrades, adding some channels here and there. This one is different. Today, we’re launching a new version of our TWC...
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